Privacy Policy – Betty Casino Canada

At Betty Casino, your privacy and data security are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile services, and related products. As a proudly Canadian company, we follow Canada’s privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial regulations.

By accessing Betty Casino, you agree to the terms described in this Privacy Policy. We encourage you to read it carefully and contact us if you have any questions.

1. Who We Are

Betty Casino operates under Canadian jurisdiction with strict licensing and compliance measures in place. We are committed to providing a safe, secure, and responsible gaming environment for all Canadian players.

2. What Personal Information We Collect

When you register, play, or interact with Betty Casino, we may collect various types of personal information, including but not limited to:

  • Account Information: Name, email address, date of birth, and contact details.

  • Identity Verification: Government-issued ID, proof of address, or other documents to comply with regulatory requirements.

  • Payment Information: Bank account details, credit or debit card information, Interac or e-Transfer details.

  • Gaming Activity: Bets placed, wins and losses, game preferences, bonus usage.

  • Technical Information: IP address, device type, operating system, browser type, cookies, and usage logs.

3. How We Use Your Information

Betty Casino uses your information to provide you with the best possible experience, in line with our legal and regulatory obligations. We may use your information for the following purposes:

  • To Manage Your Account: Create, verify, and maintain your player account.

  • To Process Transactions: Handle deposits, withdrawals, and bonus credits securely.

  • To Improve Our Services: Analyse gaming activity and website usage to enhance user experience.

  • To Communicate With You: Send account notifications, promotional offers, and important updates.

  • To Ensure Responsible Gaming: Monitor player activity to prevent problem gambling and comply with responsible gaming policies.

  • To Meet Legal Obligations: Fulfil our legal, regulatory, and anti-fraud obligations, including Anti-Money Laundering (AML) requirements.

4. Cookies and Tracking Technologies

Like most online services, Betty Casino uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and provide relevant content.

You can control cookies through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

5. Sharing Your Information

Betty Casino does not sell or rent your personal information to third parties. We may share your information in the following circumstances only:

  • Service Providers: We work with trusted partners to process payments, verify identities, and provide technical support. These partners are contractually obligated to keep your data secure and confidential.

  • Regulatory Authorities: We may share information with Canadian regulators, law enforcement, or financial institutions if required by law.

  • Business Transfers: In the unlikely event of a merger or acquisition, your information may be transferred as part of the business assets, but you will be notified in advance.

6. How We Protect Your Information

Your security is our priority. Betty Casino uses industry-standard security measures, including:

  • SSL Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption.

  • Secure Servers: Your data is stored on secure servers located in Canada or trusted jurisdictions that meet Canadian privacy standards.

  • Access Controls: Only authorized employees with a clear business need can access your personal information.

  • Regular Audits: We conduct regular security reviews and vulnerability assessments to protect against unauthorized access or data breaches.

7. Retention of Personal Information

We only retain your personal information as long as necessary for the purposes outlined in this policy, or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

As a Canadian resident, you have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request corrections to inaccurate or incomplete information.

  • Withdrawal of Consent: You can withdraw consent for certain uses of your data (subject to legal or contractual restrictions).

  • Account Closure: You may request to close your account, although we may need to retain certain information for legal compliance.

To exercise your rights, please contact our Privacy Officer at [email protected].

9. Marketing Communications

When you register with Betty Casino, you may choose to receive marketing emails, SMS, or push notifications. You can opt out at any time by using the unsubscribe link in our communications or by adjusting your account settings.

Please note that you may still receive essential service-related messages, such as account confirmations or security notices.

10. Responsible Gaming and Minors

Betty Casino is committed to protecting minors and vulnerable individuals. Our platform is strictly for players aged 19 years or older, or the legal age in your province or territory. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it immediately.

11. Third-Party Links

Our website may contain links to third-party sites for your convenience. This Privacy Policy applies only to Betty Casino. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.