Responsible Gambling – Betty Casino Canada

At Betty Casino, we believe that gambling should always be a fun and entertaining experience. We are deeply committed to promoting responsible gambling for all our Canadian players. This means creating a safe environment, offering practical tools to stay in control, and providing clear support resources for players and families when needed.

Our Commitment to Responsible Gambling

Betty Casino operates under strict licensing conditions that require us to follow responsible gambling practices aligned with Canada’s provincial gaming regulations and the Canadian Code of Advertising Standards. We believe that it is our responsibility to help prevent problem gambling and to protect those who may be vulnerable.

We understand that, for the vast majority of players, gambling is a form of entertainment. However, for some people, gambling can stop being fun and become a problem. Our mission is to reduce that risk through player education, clear policies, and practical self-help tools.

Who Can Play at Betty Casino?

Betty Casino strictly prohibits anyone under the legal age from opening an account or placing bets. You must be 19 years of age or older, or the legal age of majority in your province or territory, whichever is higher. We have robust age-verification processes in place to prevent underage gambling and we regularly review these controls to ensure they remain effective.

How We Promote Responsible Gambling

At Betty Casino, we take a proactive approach to responsible gambling by offering our players:

✅ Account Limits and Self-Exclusion Tools
✅ Education on Safe Gambling Habits
✅ Dedicated Support Resources
✅ Staff Training and Monitoring

Below you’ll find more details about each part of our responsible gambling program.

Setting Limits: Stay in Control

One of the most effective ways to enjoy gambling responsibly is to set clear limits. At Betty Casino, we offer easy-to-use tools to help you manage your play:

1. Deposit Limits – You can set daily, weekly, or monthly deposit limits to control how much money you spend.
2. Wagering Limits – Set a maximum amount you can bet within a given time frame.
3. Loss Limits – Decide how much you are prepared to lose and lock in that limit.
4. Session Time Limits – Receive reminders about how long you have been playing and set time-outs when needed.

These tools are available in your account settings and can be changed at any time. If you ever feel your limits are no longer working for you, please contact our support team for help.

Self-Exclusion and Cooling-Off Periods

If you feel that gambling is becoming a problem, you can choose to take a break by using our self-exclusion options. You can:

  • Request a Cooling-Off Period: Temporarily block access to your account for a period of your choice (from 24 hours up to 6 months).

  • Self-Exclude: Suspend your account for a longer term (from 6 months to 5 years). During self-exclusion, you will not be able to log in or open a new account.

To activate self-exclusion, simply contact our customer support team or use the self-exclusion option in your account settings. Our support team is trained to assist you confidentially and respectfully.

How to Recognize a Gambling Problem

Sometimes it can be difficult to tell when gambling has become an issue. Here are some warning signs to look out for:

  • You are spending more money or time gambling than you intended.

  • You are chasing losses by gambling more to win back lost money.

  • Gambling is causing conflicts with family or friends.

  • You are neglecting work, studies, or social activities.

  • You are borrowing money or selling possessions to fund gambling.

  • You feel anxious, depressed, or hopeless about gambling.

If any of these sound familiar, we strongly encourage you to reach out for help. You are not alone.

Support and Resources

Betty Casino works closely with trusted Canadian support organisations that specialize in helping individuals and families affected by problem gambling.

Here are some helpful resources:

  • ConnexOntario (Ontario): 1-866-531-2600 | connexontario.ca

  • Gamblers Anonymous Canada: gamblersanonymous.org

  • Centre for Addiction and Mental Health (CAMH): camh.ca

  • Problem Gambling Helpline (Canada-Wide): 1-888-230-3505

These services are free, confidential, and available 24/7.

Protecting Minors

Betty Casino does not allow anyone under the legal gambling age to open an account or gamble. We use advanced age-verification software and manual ID checks to prevent underage access.

However, we believe parents and guardians also play a vital role. We recommend these additional measures at home:

  • Do not leave your device unattended when logged into your account.

  • Use parental control software like Net Nanny or CyberPatrol.

  • Keep your login details and banking information secure.

If you suspect that a minor is using our services, please contact us immediately.

Tips for Gambling Responsibly

To help you enjoy gambling safely, here are a few simple tips:

  • Always treat gambling as entertainment, not as a way to make money.

  • Set a budget and stick to it.

  • Never chase losses — accept them as the cost of entertainment.

  • Take regular breaks to stay aware of your playing time.

  • Don’t gamble when under the influence of alcohol or drugs.

  • Balance gambling with other hobbies and social activities.

Our Team’s Responsibility

All Betty Casino employees receive regular training on responsible gambling practices. Our support staff can identify signs of problem gambling and offer advice or direct players to professional help when needed.

We also monitor player activity for unusual patterns that may indicate problem gambling and may proactively reach out to offer assistance.

Your Privacy Matters

All responsible gambling measures at Betty Casino are implemented in line with our strict Privacy Policy. Any information you share with us about self-exclusion or gambling concerns is kept strictly confidential and used only to support your well-being.

Let’s Keep It Fun, Together

At Betty Casino, we believe that safe gambling is sustainable gambling. By working together — you as a player and us as your trusted gaming provider — we can keep the fun alive and the risks low.

If you ever feel that gambling is no longer fun, please reach out. We’re here to listen and help.